Hutton Loop is an independent online store operated by Mile High Trading Company, based in Denver, Colorado. Since 2016, we’ve focused on providing a curated selection of single shoulder bags and everyday carry gear from trusted brands like Herschel Supply, Chrome Industries, Case Logic, and LeSportsac.

We specialize in single shoulder bags — including slings, messenger bags, and crossbody styles — from brands that prioritize durability and function. Our team regularly tests and compares products across these brands, focusing on strap comfort, materials, weather resistance, and interior organization, so we can give you practical, honest guidance.

We review each brand’s catalog seasonally and select pieces that meet our functional standards. We favor products with proven durability and practical features, and we rotate styles based on customer feedback and performance data. This means you’ll find a focused, high-quality assortment rather than a huge, unstructured collection.

Our operating model allows us to offer competitive everyday prices. We maintain a limited physical presence, focus on efficient online sales, and pool demand across multiple brands to achieve volume pricing with distributors. We also plan inventory carefully to avoid end-of-season markdowns. When we do run promotions, they’re funded from our marketing budget — not by cutting product quality or margins.

Each brand sets its own wholesale and recommended retail pricing, so our margins can differ. We adjust our margins based on demand and seasonal factors, which means some products may see deeper discounts than others. Regardless of price, every item goes through the same quality inspection and carries the same authenticity guarantee.

Yes, you can apply code LOOP10 at checkout to get 10% off eligible items. Coupon eligibility follows our checkout rules, and the discount is applied before you place your order.

Standard shipping is $8.00, but we offer free shipping on orders over $45.00. All orders are processed and dispatched from our Denver warehouse.

Once your order ships, you’ll receive a tracking number by email. If you have any questions about tracking, our shipping support team is ready to help — just email shipping@huttonloop.shop with your order number and tracking number if you have it.

Our shipping support team will check the carrier’s tracking system and, if needed, initiate a trace or investigation with the carrier. We’ll keep you updated until the issue is resolved, whether that means locating the package or arranging a replacement or refund. Contact shipping@huttonloop.shop for assistance.

Returns are accepted within 30 days of delivery. If you need to return an item, just contact our after-sales team at aftersales@huttonloop.shop with your order number and reason for return. We’ll provide a return label and process your refund or exchange once we receive the item.

Email aftersales@huttonloop.shop with your order number and reason for return. If you’re reporting a damage or defect, please include photos. We’ll verify eligibility and send you a return label. Once the return is received, we’ll issue a refund or replacement promptly.

Refunds are processed after we receive and inspect your return. This typically happens within a few business days — we’ll notify you once the refund is issued. If you have any concerns, our after-sales team can check the status.

Warranty coverage follows the product information and support guidance provided by each brand. If you have a warranty issue, our after-sales team will help you gather the necessary documentation and forward it to the brand’s support team. Contact aftersales@huttonloop.shop to start the process.

For personalized product advice, fit guidance, or clarifications on materials, dimensions, and care instructions, email our pre-sales team at presales@huttonloop.shop. We’ll respond within 2 business hours during business hours (9 AM–5 PM Mountain Time).

For general order issues, returns, or account questions, contact the main support line at support@huttonloop.shop. For returns and exchanges, after-sales is the fastest route at aftersales@huttonloop.shop. We’ll acknowledge your request with a ticket number and follow up until resolved.

We source all inventory exclusively from authorized wholesale distributors for our listed brands. Our quality assurance team inspects a random sample from each inbound shipment to check stitching, hardware, and overall construction, and we compare logo details and serial codes with brand reference materials. If you ever have doubts about a product, contact quality@huttonloop.shop.

We take authenticity seriously. If you can demonstrate that any product we sold is not genuine, we will provide a full refund and work with the brand to investigate the source. To report a concern, email quality@huttonloop.shop with your order number, clear photos of the product showing logos, labels, and any suspected flaws, and a brief explanation. Our quality assurance team will review your case and respond within 12 business hours.

When you contact our quality assurance team, we log the complaint and assign a reference number. We examine the photos and compare them with known characteristics of the brand. If needed, we consult the brand or distributor for verification. We aim to give an initial response within 3 business days. If a physical inspection is required, we provide a prepaid return label and reimburse the product cost after verification. For confirmed counterfeits, we refund the full purchase price, including original shipping, and cover reasonable return shipping costs and third-party authentication fees up to $100.

You can reach us by email at support@huttonloop.shop or through the contact page. Our business hours are 9:00 AM to 5:00 PM Mountain Standard Time (MST) / Mountain Daylight Time (MDT) accordingly. Messages received after hours are queued and handled in order the next business day. Weekend inquiries are monitored for urgent shipping issues.

To help us resolve your issue quickly, please include your order number, product name or SKU, and a description of the issue. For product questions, include the product link or name and details about your carrying needs. For returns or defects, photos are helpful.

We accept all major credit and debit cards, as well as common digital wallets. Payment is processed securely through our checkout system. If you have any questions about payment, contact support@huttonloop.shop.

Only one coupon code can be applied per order. Use LOOP10 at checkout for 10% off eligible items.